Privacy & Security

Privacy & Security Policy

At Biopurus, we are committed to protecting your privacy and ensuring the security of your personal information.

We only collect and process information necessary to provide our products and services, fulfil orders, and improve your shopping experience.

Information We Collect

When you place an order or contact us, we may collect the following information:

Full name
Billing and delivery address
Postcode
Email address
Telephone number
Order history

This information allows us to process your order, provide customer support, and communicate important updates regarding your purchase.

Payment Security

Biopurus does not store your payment card details.

All payments are securely processed through trusted third-party payment providers, including:

Stripe
PayPal
Amazon Pay

These providers use industry-standard encryption and security protocols to protect your payment information.

For further information, please visit:

How We Use Your Information

We use your information only for legitimate business purposes, including:

Processing and delivering your orders
Providing customer support
Communicating order updates and tracking information
Responding to enquiries
Improving our products, services, and website
Sending marketing communications where you have given consent

We will never sell your personal information to third parties.

Sharing Information

We only share the information necessary to fulfil your order with trusted service providers such as:

Delivery and courier companies
Payment processors
Website and hosting providers

These companies are required to handle your information securely and only for the purposes of providing services on our behalf.

Website Security

Our website uses SSL (Secure Socket Layer) encryption technology to protect information transmitted between your browser and our servers.

This helps ensure that your personal information remains secure while browsing and making purchases on our website.

Website Analytics

When you visit our website, certain anonymous technical information may be collected automatically, including:

IP address
Browser type
Device information
Pages visited
Time spent on the website

This information helps us understand how visitors use our website and allows us to improve functionality, performance, and user experience.

Marketing Communications

If you subscribe to our newsletter or choose to receive marketing communications, we may occasionally send information regarding:

New product launches
Special offers
Promotions
Health and wellness content

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails.

Your Rights

Under UK GDPR and applicable data protection laws, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict or object to certain processing activities
Withdraw consent for marketing communications

To exercise any of these rights, please contact us.

Contact Us

If you have any questions regarding this Privacy & Security Policy or how your information is handled, please contact:

info@biopurus.co.uk
+44 (0) 1202 985177

Biopurus complies with the UK General Data Protection Regulation (UK GDPR) and applicable data protection legislation.