Privacy & Security

Your Privacy Matters

Your privacy and security are very important to us.

The information we collect is used only for processing orders and providing the best possible customer experience. This may include your:

• Name
• Address
• Postcode
• Email address
• Contact telephone number

Your phone number may occasionally be used if we need to contact you urgently regarding your order or delivery.

We do not store credit card details and we never sell or share customer information with third parties for external marketing purposes.

None of the information we collect is passed on to any third parties other than those responsible for delivering your order. Biopurus Ltd may occasionally use the information provided for internal marketing purposes only, and only if you have given us permission to do so. Your information will never be sold or shared with third parties.

Website Security

Secure Shopping & SSL Protection

Our website uses secure SSL certificate protection provided by GlobalSign® to help keep your personal information safe and encrypted while browsing or shopping online.

GeoTrust® is the world’s second largest digital certificate provider. More than 100,000 customers across over 150 countries trust GeoTrust® to secure online transactions and conduct business safely over the internet. Their range of digital certificate and trust products helps businesses of all sizes maximise the security of their digital transactions in a reliable and cost-effective way.

We use trusted payment providers and security technologies to ensure secure online transactions and customer protection at all times.

More information about website security can be found here:

https://www.geotrust.com/

Secure Payment Methods

Safe & Trusted Payments

We currently offer secure payments through:

• Stripe
• PayPal

Your payment details are processed securely through their protected payment systems and are never stored directly on our website.

All transactions are protected using advanced SSL encryption technology for additional peace of mind.

More information:

Stripe Security:
https://stripe.com/gb/features

PayPal Security:
https://www.paypal.com/uk/webapps/mpp/paypal-safety-and-security

Cookies & Website Usage

Improving Your Experience

When visiting our website, certain anonymous information such as browser data, IP addresses, and general location information may automatically be collected to help us improve our website and customer experience.

We may use collected information to:

• Process and complete your orders
• Provide customer support
• Improve website performance and functionality
• Personalise your shopping experience
• Inform you about promotions, new products, and special offers
• Improve our products, services, and overall customer experience

We are committed to handling all customer information responsibly, securely, and with respect for your privacy.